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Chapter 9 FAQ

This chapter contains the following sections :

• FAQ

• GNU General Public License Notice

• After-sale-Service

FAQ​

Q1. What should I do if I could not log in the management page?

  1. Please connect the wifi signal of wavlink device then use http://waplogin.link or http://192.168.30.1 to log in the management page.
  2. Try to use different device like your phone or pc to log in the management page.
  3. If you try to use your phone to log in the management page, please try to disable the mobile network.
  4. If you try to use your pc to log in the management page, please make sure your pc is not connect to the router via Ethernet cable.

Q2. Is the power adapter and PoE box waterproof?

  • No, they are not waterproof, please keep them away from the water.

Q3. Wi-Fi doesn't reach the advertised distance, what should I do?

  • When there is no obstacle between the wavlink device and the target area, the 5G signal could reach about 300m and the 2.4G signal could reach about 100m.
  • Please try to avoid the obstacle.
  • The actual distance may depend on the environment.
  • Please be free to contact our support team if you meet any problem.

Q4. Should I install the ground wire?

  • Yes, it is necessary to install the ground wire to avoid static electricity and lightning strikes.

Q5. What should I do if I could not get internet from wavlink device after configuration?

  • If you configure the wavlink device as repeater mode.
  1. Please make sure you should enter the correct wifi password of the host router when you try to repeat the wifi signal.
  2. Please make sure the DHCP of the host router is enabled.
  3. Make sure the mac filter of the host router is not enabled.(Otherwise the wavlink device might be blocked).
  • If you configure the wavlink device as AP mode.
  1. Please make sure the DHCP of the host router is enabled.
  2. Make sure the mac filter of the host router is not enabled.(Otherwise the wavlink device might be blocked).
  3. Please connect the pc to the modem/host router via Ethernet cable directly and check if you could get internet.(To rule out the problem of the modem/router).

Q6. Can this device form a mesh network with my routers of other brands?

  • No, this device could only form mesh system with the specific wavlink device which supports everything mesh technology.

Q7. Could this device work with starlink router?

  • Yes, our device could support ap/router/repeater mode.
  • In repeater mode, it could build a wireless connection with the starlink router.
  • In router/ap mode, you could connect the wavlink device to the modem/host router via Ethernet cable.

GNU General Public License Notice​

This product includes software codes developed by the third parties. These software codes are subject to either the GNU General Public Licence(GPL), Version 2, June 1991 or the GNU Lesser General Public License(LGPL), Version 2.1, February 1999. You can copy, distribute, and/or modify in accordance with the terms and conditions of GPL or LGPL. The source code should be complete, if you want us to provide any additional source code files under GNU General Public License (GPL), please contact us in these matters. We are committed to meeting the requirements of the GNU General Public License (GPL). You are welcome to contact our local office to get the corresponding sofware and licenses. Please inform us your contact details (full address) and the product code. We will send you a software package with the sofware and license for free. The respective programs are distributed WITHOUT ANY WARRANTY, without even the implied warranty of MERCHANTABILITY Or FITNESS FOR A PARTICULAR PURPOSE.Please refer to the GNU General Public License Website for further information. http://www.gnu.org/licenses/old-licenses/lgpl-2.0.html http://www.gnu.org/licenses/gpl.html

After-sale Service​

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