Chapter 6 FAQ & After-Sales Service
This chapter includes FAQ and After Sales.
• FAQ
FAQ
Q1. Why does the App want to record my screen when I install the App for my Macbook?
- A1. Mac OS requires the user to permit "Screen Recording" for DisplayLink driver to work properly. But the DisplayLink Manager will not send any information to the wavlink and the displaylink/synaptics. Please do not worry about that.
Q2. Why can't the Apple TV, Hulu, and Netflix play when the docking station is connected?
- A2. The docking could not support hdcp, the protected content such as apple tv, hulu, netflix could not play when the docking is connected. And it is as expected. Please disconnect the docking when you are playing these videos. Or you could also try to use the Chrome browser to watch these videos and disable the Hardware Acceleration.
After-Sales Service
