Chapter 4 FAQ and Aftersale Service
This chapter contains the following sections:
• FAQ
FAQ
Q1: Why when I install the App for my MacBook, the App want to record my screen?
A1: Mac OS requires users to permit “Screen Recording” for the Silicon Motion driver to work properly. But the Silicon Motion will not send any information to the Wavlink and the Silicon Motion. Please do not worry about that.
Q2: Why the apple tv, hulu, netflix could not play when the docking is connected?
A2: The adapter could not support hdcp, the protected content such as apple tv, hulu, netflix could not play when the docking is connected. And it is as expected. Please disconnect the docking when you are playing these video. Or you could try to use the Chrome browser to watch these video and disable the Hardware Acceleration.
AFTERSALE SERVICE
