Chapter 6 FAQ
This chapter contains the following sections :
• FAQ
FAQ
Q1. Why when I install the app for my Macbook, the App want to record my screen?
A1. Mac OS requires the user to permit Screen Recording for MacroSilicon driver to work properly. But the MacroSilicon driver will not send any information to the WAVLINK and the MacroSilicon. Please do not worry about that.
Q2: Why the apple tv, hulu, netflix could not play when the docking is connected?
A2: The adapter could not support hdcp, the protected content such as apple tv, hulu, netflix could not play when the docking is connected. And it is as expected. Please disconnect the docking when you are playing these video. Or you could also try to use the Chrome browser to watch these video and disable the Hardware Acceleration.
Q3: When connecting a monitor to a MacBook, why can't I adjust the output volume of the monitor audio?
A3: Volume adjustment is not supported.
After-sale Service
