FAQ

More Translations Download PDF

This chapter includes FAQ and After Sales.

• FAQ

• After Sales

FAQ

Q1. Can this Adapter work on mobile phones?

• A1. Mobile phones are not supported.

Q2. Does the adapter support PXE?

• A2. The 10 Gigabit Ethernet Adapter supports the UEFI PXE function, relating to the computer’s BIOS driver. If it cannot be implemented, try updating the computer’s BIOS-related driver or contact the host manufacturer.

Q3. Is this adapter compatible with my devices?

• A3. It works with most USB-C devices (e.g.: MacBooks, Windows/Linux laptops). Verify your USB-C port supports USB4 or Thunderbolt 3/4/5.

Q4. Do I need special hardware or cables to achieve 10G speed?

• A4. Yes. Ensure your router/switch, Ethernet cable (Cat6a/Cat7), and network interface support 10GBase-T. Internet speed depends on your service plan.

Q5. Are drivers required?

• A5. Mac OS includes native drivers. Windows 10/11, Linux requires manual driver installation. Check WAVLINK for specific OS versions or advanced features.

Q6. Does it work with 5G/2.5G/1G/100Mbps networks?

• A6. Yes. It auto-negotiates to lower speeds (5G,2.5G,1G, 100Mbps, 10Mbps) as needed.

After Sales